Austra Pharma is committed to protecting customer data and personal information. We strictly comply with privacy regulations to ensure the safety and transparency of data collection, usage, and storage.

1. Information Collection

We may collect the following types of customer information:

  • Full name, phone number, email, delivery address.

  • Business details (for corporate clients).

  • Purchase history, feedback, or complaints.

2. Purpose of Use

Collected information is used for:

  • Order processing, shipping, and after-sales service.

  • Sending promotions and product updates with customer consent.

  • Improving service quality and user experience.

3. Data Security & Storage

  • Customer data is securely stored with restricted access.

  • We do not share, sell, or disclose personal information to unrelated third parties without consent, except as required by law.

4. Customer Rights

Customers have the right to:

  • Request to view, update, or delete their personal information.

  • Opt out of marketing emails at any time.

5. Contact

For questions regarding our privacy policy, please contact:
Email: contact@austrapharma.com.au
Hotline: (+84) 937 893 463